Employer: Chase Bank UK
Closing Date: Friday 2 September
Based at our state of the art offices at South Gyle, the successful candidates will be delivering exceptional customer service skills, by assisting our customers with a variety of queries via multi-channel communications. These are entry level positions and the only essential requirement is previous experience of working with customers.
We are Chase – part of the JPMorgan Chase family. We are a leading provider of traditional and digital financial services worldwide. We operate like a start-up, embedded within a leading global financial institution. We are working together in powerful partnership to ethically disrupt the financial services market in the UK. Our vision is to inspire and equip our customers to get more from their money, all from the palm of their hand, with our innovative and seamless mobile banking app, supported by our friendly and knowledgeable customer support team. Our team is at the heart of building this new venture, focused on developing offerings that put the customer at the centre.
Here at Chase Bank UK, we are recruiting multiple Customer Service Advisors to join our Everyday Banking team, based at our state of the art offices at South Gyle, Edinburgh. The roles will be shift based and will include morning, evening and weekend work on a rotational shift basis. These are entry level positions and the only essential requirement is previous experience of working with customers.
What might a day in this role look like?
The successful candidates will be delivering exceptional customer service skills, by assisting our customers with a variety of queries via multi-channel communications.
What will I learn?
Do you want to play a key role in a dynamic, fast paced, customer and colleague centric environment? Do you want to help build the digital bank of the future? Do you have the drive and enthusiasm to communicate with our customers using various channels? You don’t need to have worked in banking to apply – our training programme will give you the tools you need to excel.
What qualifications/skills are required?