Doctor’s Receptionist Administrator - Modern Apprenticeship - 18230

Contract: Fixed Term - 12 months
Salary: £10,200 - £14,000 per annum
Employer: Doctor’s surgery based in Dalkeith
Closing Date: This position will close when a suitable candidate is found
 
Working in a small team, you will act as the first point of contact for patients, and provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. You will work towards SCQF Level 6 in Business and Administration.

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Employer:       
 
Doctor’s surgery based in Dalkeith.
 
Environment:
 
Office based, working in a small team.
 
What might a day in this role look like?
 
You will provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. You will act as the first point of contact for patients contacting the Practice and to portray the Practice in the highest possible professional basis. You should ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients.
 
What will I learn?
 

• SCQF Level 6 in Business and Administration
• Data protection, storing and receiving data, diary management, how to use our IT and database systems
• How to communicate in a busy office environment
• How to manage your workload
• Customer service skills.

 
What qualifications/skills are required?
 

• 5 National 5s including English
• Good IT skills and able to use Microsoft packages including Excel, Word and Teams
• Good communication skills.

 

Email CV and cover letter