Facilities Assistant - Modern Apprenticeship - 17944

Contract: Permanent
Salary: £12,431 per annum
Employer: The Faculty of Advocates
Closing Date: Wednesday 24 August

Based in the Facilities team, you will work across 5 different areas, covering reception duties, arranging meetings, setting up and assisting with running events and providing assistance to members of Faculty. You will work towards Digital Applications Support Diploma at SCQF Level 6.

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Employer:
 
The Faculty of Advocates ensures that the people of Scotland, regardless of wealth, background or location, have access to the very best independent, objective legal advice. The Faculty has been at the forefront of legal excellence since 1532 and regulates the training and professional practice, conduct and discipline of Advocates.
 
Environment:
 
Office based in Parliament Square.
 
What might a day in this role look like?
 
Event responsibilities:
 
Provide support to the Faculty Superintendent and T&E Dept when organising events, to include:

• preparing guest lists
• pending out invitations by email/post, using Eventbrite programme, and collating responses
• carrying out stock
• setting up rooms for events
• using PA equipment and testing prior to event
• liaising with Faculty Superintendent/T&E Dept to set event up on the day
• any other duties reasonably assigned and supervised.

 
Reception support:

• Identify all Members of Faculty including Senators of the High Court, and Sheriffs
• Report all building repair faults
• Perform reception duties on a daily basis including answering telephones; emailing and paging Members and to handle appropriately; enquiries from Members, Solicitors/Agents, Clients, Clerks and all other staff
• Ensure that rooms are appropriately allocated, to take account of conference needs, requirements for disabled clients, and accommodate individual Advocates’ preferences, where possible
• Set up rooms for specific purposes and ensure that video/audio conference facilities are working and may demonstrate how to work the equipment
• Issue stationery, Falls, shirts, collars and accessories and charge individual Advocates’ accounts.

 
Members support:

• Assist Members of Faculty to dress into professional court garments and to prepare and pack Members' court garments when working outside Edinburgh
• Gather items from Members for laundering, log by recording in a notebook and prepare for collection
• Maintain a high standard and professional service to all Members
• Ensure confidentiality is upheld at all times
• Carry out any other tasks, across all Faculty buildings, as reasonably assigned by the Faculty Superintendent or Deputy.

 
What will I learn?

• Digital Applications Support Diploma at SCQF Level 6

• SCQF Level 6 PC Passport
• Our Digital Applications apprenticeship programme combines high-quality classroom training and on-the-job experience to develop your ability to confidently use digital applications in the workplace.

 
What qualifications/skills are required?

• No minimum qualifications
• Excellent communication skills and attention to detail
• Positive customer centric outlook
• Familiarity with Microsoft packages and basic computer literacy is desirable
• Willingness to learn
• Age 16 - 19 preferred.

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