Trainee Facilities Coordinator - Modern Apprenticeship - 18105

Contract: Permanent
Salary: £20,000 per annum
Employer: Baillie Gifford
Closing Date: Friday 28 April

Based in the Workplace Services Team, you will undertake a variety of tasks such as management/issuing of access cards, as well as reactive requests including office repairs, stationery requests, meeting room set up and liaising with contractors. You will work towards Facilities Services at SCQF Level 5.

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Employer:       
 
Baillie Gifford is an investment management company founded in 1908. Since that time, we have grown into a leading global company and invest in some of the world’s most exciting businesses. We work hard for our clients and employ over 1,800 people, most of whom work in Edinburgh, but also in global offices that include London, New York and Shanghai. People are often surprised by the variety of roles available within Baillie Gifford, which can include investment managers, lawyers, finance experts, analysts and IT specialists. With a vast array of jobs, there may be a role for you that you hadn’t considered. At Baillie Gifford we’re committed to the wellbeing of our employees and proud of our supportive working environment. Our culture isn’t just limited to our work though - there’s an abundance of social events and groups to get involved in, from the annual dinner dance and office outing, to touch rugby and yoga classes.
 
Environment:
 
You will work within our Workplace Services Team who are responsible for the running of services provided around our buildings, including office supplies, cleaning and security. It’s a role where you will complete daily tasks such as management/issuing of access cards, as well as reactive requests from all departments within the firm. Reactive requests are raised by phone, in person, via email and the helpdesk. These could include office repairs, stationery requests, meeting room set up and liaising with contractors.
 
What might a day in this role look like?
 
Your tasks will include:
 

• working as part of the Office Services Team providing seamless and effective delivery of all services including Mailroom and Workplace Services
• completing regular housekeeping checks throughout the meeting rooms and break out areas to deliver a seamless meeting experience
• setting and re-setting of conference and meeting rooms in a timely fashion
• triage of requests to the wider team as they come into the helpdesk
• checking all workplace areas ensuring a high standard of presentation, cleanliness and functionality throughout
• developing a close working relationship with all contractors to support Building Technical team.

 
What will I learn?
 
The programme will provide a combination of classroom based and on the job training to allow you to achieve an SVQ in Facilities Services at SCQF Level 5.
 
Baillie Gifford is committed to helping its employees continually learn and develop so, as well as a comprehensive induction programme, you’ll have continuous training opportunities throughout your time with us. This will be a combination of technical training to do your job to the best of your ability, professional skills courses, and the opportunity to learn about the investment management industry.
 
What qualifications/skills are required?
 

• National 5 or equivalent in English, as a minimum
• Excellent communication skills
• Strong customer focus
• The ability to work well in a team
• A positive attitude and enthusiastic manner
• Ability to build strong relationships.

 

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