Business Administration Apprenticeship programme - 17560

Contract: Permanent        
Salary: Competitive       
Employer: Sky
Closing Date: Sunday 14 February

Provide unrivalled support. Create slick processes. Compile accurate reports. Join our Billing Operations team and become part of an exciting team, giving Sky customers the brilliant service they expect. 

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Employer:         

Sky is Europe’s biggest entertainment brand, connecting 24 million customers across seven countries with products and services they love. What’s behind the top-quality shows, innovative tech and must-have packages? Talented, dedicated and supportive people. We’re all about creating the best possible experience for customers. If you are too, we’ve got the role for you.
             
Work Environment:
 
Office based in Livingston.
 
What might a day in this job look like?
 
As part of our Billing Operations team, you will be doing the following activities in this apprenticeship:

• Ensuring that all reconciliations are completed accurately, to agreed deadlines
• Identifying, analysing and taking ownership of issues
• Helping improve the accuracy of reconciliations and reporting
• Following through to resolution, escalating as appropriate
• Working alongside other teams within Billing and Sky Support to review and improve internal and external processes
• Understanding audit, regulatory and internal controls, making sure that these are completed in a rigorous and timely manner
• Analysing processes within the team, identifying and escalating any trends or changes with a recommended course of action
• Compiling accurate management reporting information as required
• Prioritising your personal workload.

 
What will I learn?
 
We’ve created a brand new, action-packed, learning experience that will sit alongside your apprenticeship programme. We’ll help you grow into a great future leader, with the right tools and support (of course). Our 2-year learning and development programme supports you with:

• Growth - Every project and role you take on will be a chance to learn and grow. And you’ll be supported by passionate colleagues along the way.
• Confidence - Whatever your background, you can make a valuable and valued contribution. You’ll build confidence by getting involved and stepping outside of comfort zone.
• Belonging - You’re trusted to own your day, but there’s always someone on hand to make sure you succeed. With fellow grads and apprentices, inspiring each other to think big and take action. Or with your manager and wider Sky team to help build your own unique career.
• Plus, you’ll have access to a range of tools, from workshops to digital courses (like LinkedIn Learning), which will help you along the way.
• It’s a journey and we want you to see your progress, so you’ll get your very own development report to track your success.
• Business Administration Level 2 qualification
• Expected start September 2021 based in Livingston.

What Qualifications / Qualities are required?
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• At least five National Qualifications at Level 5-7 (or equivalent 9-4), including English and Maths
• You will be required to evidence if you already have achieved Core skills (National Qualifications at Level 5-7, or equivalent, in English and Maths) through school or further education then you would not be required to repeat these. If you haven’t achieved them or cannot provide evidence then you will be required to achieve them as part of the programme.
  Collaborative and great with people
• A self-starter, resilient when it gets hectic
• A problem-solver
• Attention focussed and thorough with detail across projects
• Comfortable using Excel and PowerPoint and a range of technology systems.

Apply Now