Contract: Fixed Term – 12 months with potential to be made permanent Salary: £192.38 per week Employer: Netopa Closing Date: Friday 31 January
This is an exciting and varied IT Support apprenticeship where you will be involved in all areas of IT Support, liaising with clients directly over the phone, resolving their IT related issues.
Netopa is a full-service IT outsourcing firm that implements and maintains high-performance IT systems for organisations throughout Edinburgh and Fife, bringing experience and expertise to every engagement.
Office based in the EH3 area.
What might a day in this job look like?
Provide 1st line Helpdesk support
Deal with Microsoft Office 2010 user queries
Troubleshooting PC hardware and software issues
Logging and updating helpdesk requests
Helpdesk CRM management.
What will I learn?
You will undertake SCQF Level 6 IT Systems and Networking.