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Business Administrator/Receptionist - Modern Apprenticeship - 16437

6 December 2018




£7,500 per annum


Haines Watts Chartered Accountants Edinburgh has been providing advice to businesses in Scotland for almost 20 years. We provide a comprehensive financial advisory service that is delivered in a personal, friendly manner. Being part of Haines Watts, with over 60 offices around the UK and local offices in Edinburgh, Kirkcaldy and Glasgow, we offer local expertise backed by the resources of a national firm. 

Work Environment: 

Working for this internationally acclaimed accountancy firm, your role will be varied but will involve all aspects of reception work, providing an exceptional front of house service to all callers and visitors to the firm. Over the course of this apprenticeship you will receive expert training and gain valuable experience, developing a range of skills that will help set you up for a successful career.

What might a day in this job look like?

You will be expected to provide an efficient reception and administration service. Your duties could include: 

  • Responsible for dealing with all phone calls in a professional manner and pass on messages as required
  • Meeting and greeting clients and visitors
  • Booking meetings and managing the bookings of meeting rooms
  • Arranging couriers
  • Keeping the reception area tidy and professional at all times
  • Sorting and distributing post
  • Dealing with outgoing mail
  • Typing, filing and shredding
  • Arranging lunch and refreshments for meetings.

What will I learn?

  • SVQ Level 2 in Business and Administration
  • Level 2 Core Skills Numeracy, ICT, Communication, Working with others, Problem Solving
  • Employment Rights and Responsibilities Workbook
  • Work based learning.

When you have successfully completed your apprenticeship, you may be given the opportunity to continue in your role or progress onto an alternative support role within the company where you will receive full training and support. 

What Qualifications / Qualities are required?

National 5 English and Maths or equivalent is preferred but not essential.  You should also have the following qualities:

  • A friendly, can-do attitude
  • A positive person to work with
  • Highly presentable and a confident first point of call for clients
  • Copes well with change and pressure
  • Manages own workload and is proactive if help or support is needed
  • Identifies areas for improvement and takes responsibility for tasks
  • Self-aware of areas for development
  • Adopts calm and assured approach, makes time for people, shares knowledge
  • Being able to juggle a number of jobs, whilst demonstrating excellent time management skills to ensure all deadlines and expectations are met
  • Takes pride in all aspects of work.

We welcome and encourage apprenticeship applications from groups currently underrepresented including individuals from an ethic minority, disability or care leaver back ground.  PeoplePlus operate a fair and open competition on our selection process based on merit.

Before you make your application, please ensure that you are able to reliably travel to and from the employer location on a daily basis. Please check bus times/travel arrangements.

Closing Date:

This opportunity will close when a suitable candidate is found.