IT Support Agent - Modern Apprenticeship - 17100
14 March 2019
Fixed Term - 12 months with potential to be made permanent
£10,000 per annum
BLACKBX a small, ambitious and fast-growing tech company based
Office based in the EH6 area.
What might a day in this job look like?
Do you want to work for a company that's changing how brands
communicate with their customers? A place where you're going to
have an impact from day one and really be a part of
something? In the last three years, we've gone from nothing
to more customers you can shake a stick at. This means no suits, no
politics and a get-stuff-done culture where you can make your mark
and take as much responsibility as you can handle. Come prove
yourself - there's no glass ceiling. This is a customer facing role
so you must be a comfortable, confident and experienced
communicator, on the telephone and in writing.
What will I learn?
You will work towards SCQF Level 6 IT Systems and
What Qualifications / Qualities are required?
Here are the personal traits and experience we're looking
- Quick learner, value-driven, highly inquisitive
- Energetic, enthusiastic with a strong desire to always
- Strong record of success in whatever you have done
- Exceptional verbal and written communications skills
Whilst not essential, the following will certainly help:
- Call centre experience
- Previous technical support experience.
Sunday 31 March.