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Office Administrator - Modern Apprenticeship - 17266

23 May 2019


One year (3 months' probation) with potential to continue on successful completion of the Modern Apprenticeship qualification


£7,800 per annum


We are an organisation founded upon the principles of Social Innovation. Here at People Know How we believe in the power of your ideas, and in your potential to create and discover innovative solutions to solve wider social issues. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential.  We are looking for an Office Administrator to join our team and work with us to deliver on our Mission to empower individuals to be socially innovative in their communities, by helping them transform their ideas into action. We do this by providing the skills, tools, resources and framework they need to deliver positive social change.

Work Environment: 

You will be based in our office on Ferry Road, Edinburgh, working 37.5 hours per week.

What might a day in this job look like?

The successful candidate will support the Chief Executive and the People Know How team in:

  • Providing administrative support 
  • Receiving visitors and providing a telephone service in a professional and welcoming manner
  • Writing formal letters and other correspondence as required 
  • Preparing and printing documents
  • Ensuring that duties are carried out in accordance with Health and Safety procedures
  • Assisting with the ordering, control and distribution of stationery and supplies within the office
  • Inputting data and updating the computer system as required 
  • Managing diaries and scheduling appointments/meetings 
  • Providing hospitality to guests
  • Arranging events 
  • Attending team meetings and taking minutes 
  • Sorting incoming mail and receiving parcel deliveries
  • Acting as a first port of call for tenant inquiries
  • Maintaining a tidy office environment, with some light cleaning as required
  • Carry out any other duties as required.

What will I learn?

You will undertake an SVQ Level 3 in Business and Administration.

What Qualifications / Qualities are required?

  • Minimum of 3 National 4s including English and Maths and will consider anyone on track to achieve these
  • Good telephone manner
  • Professional
  • Honest and open approach with the ability to work effectively and in partnership with others both internally and externally 
  • Good level of written English
  • Good organisational skills
  • Strong communication skills
  • Good IT skills - knowledge of Word/Excel
  • Highly motivated and able to work independently
  • A positive, professional 'can do' attitude
  • Flexible and able to adapt to change to meet the needs of the organisation
  • Ability to work well with others as part of a team
  • Friendly and able to work with a variety of different people
  • Driven to make a real difference with a shared vision and commitment to what we do.

Closing Date:

12 noon on Thursday 20 June.