Contract: Fixed Term - 18 months
Salary: £18,068 per annum
Employer: The University of Edinburgh 
Closing Date: Thursday 9 June

Based at the Centre for Research Collections, you will provide front line support for users accessing the University’s cultural and heritage collections and gain a broad range of transferable skills including communication, organisation, interpersonal and customer service. You will work towards SCQF Level 6 in Customer Service.

Contract: Permanent
Salary: £22,000 per annum
Employer: Trainline
​Closing Date: Thursday 30 June
 
We are looking to hire into our Customer Services Team to support with providing a comprehensive and in-depth enquiry and information service for customer contacts via email, phone and chat functions, resolving all customer enquiries in line with Business Service Levels and promoting Trainline as a customer focused organisation. You must be fluent / Native in German and able to demonstrate excellent customer care skills.

Contract: Permanent
Salary: £22,000 per annum
​Employer: Trainline
​Closing Date: Thursday 30 June
 
We are looking to hire into our Customer Services Team to support with providing a comprehensive and in-depth enquiry and information service for customer contacts via email, phone and chat functions, resolving all customer enquiries in line with Business Service Levels and promoting Trainline as a customer focused organisation. You must be fluent / Native in French and able to demonstrate excellent customer care skills.

​Contract: Permanent
Salary: £18,765 per annum
Employer: Royal Bank of Scotland
Closing Date: Wednesday 3 August
 
Royal Bank of Scotland is working with Social Mobility Charity, Leadership Through Sport & Business (LTSB), to bring a range of apprenticeship opportunities for young people from disadvantaged backgrounds. You’ll be the first point of support for NatWest Group’s personal banking customers in one of the bank’s telephony banking teams. The bank will look to you to deliver excellent service to its customers, keeping their needs and financial goals in mind at all times. You will undertake Providing Financial Services Modern Apprenticeship (SCQF Level 6).

Contract: Permanent
Salary: £20,000 per annum
Employer: Royal Bank of Scotland
Closing Date: Tuesday 26 July
 
Royal Bank of Scotland is working with Social Mobility Charity, Leadership Through Sport & Business (LTSB), to bring a range of apprenticeship opportunities for young people from disadvantaged backgrounds. RBS customers will look to you to support them in their decisions as to how they bank. You'll act as a trusted expert, providing them with the knowledge they need to make the most of their money and making sure they're fully informed when it comes to the products and services RBS offers. You will undertake Providing Financial Services Modern Apprenticeship (SCQF Level 6).

Contract: Fixed Term - 12 months
Salary: £19,000 per annum
Employer: JPMorgan Chase & Co
Closing Date: Tuesday 31 May

​We are expanding our consumer business by launching a new digital bank in the UK and we are looking for passionate and talented customer focused individuals who we will develop to deliver a consistently exceptional customer service experience as the business launches and grows. You will work towards SCQF Level 6 in Customer Services. 

Contract: Permanent
Salary: £16,500 per annum
Employer: A multi-brand vehicle company
Closing Date: We recruit on an ongoing basis

​Based in one of the branches across Edinburgh and the Lothians, tasks can include liaising with clients/colleagues via telephone/emails and face-to-face, updating databases, working on different packages, meeting and greeting clients, working as part of a team. You will work towards SVQ Level 3 in Business and Administration.